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Silverback AL COMP
Pierwotna cena wynosiła: 8590,00 zł.7990,00 złAktualna cena wynosi: 7990,00 zł.
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Przewidywana data dostawy: 30-04-2026 - 28-05-2026
Opis
Silverback AL Comp – Nowoczesny rower trailowy z DNA wyścigowego modelu CF
Silverback AL Comp to rower trailowy, który zaskakuje jakością wykonania i osiągami w swoim przedziale cenowym. Łączy w sobie lekkość nowoczesnej aluminiowej ramy, sprawdzoną geometrię POP, amortyzację opartą na systemie 4-bar oraz niezawodne komponenty Shimano Deore i Tektro. To rower, który powstał z myślą o intensywnym pokonywaniu szlaków – zarówno przez pasjonatów weekendowych przygód, jak i przez osoby szukające trwałego sprzętu do codziennej jazdy w terenie.
Sercem Silverback AL Comp jest rama z hydroformowanego aluminium 6061 – asymetryczna, o nowoczesnej, progresywnej geometrii i wewnętrznym prowadzeniu kabli. Konstrukcja zapożycza kluczowe cechy z topowych modeli karbonowych Silverback CF, zapewniając wysoką sztywność, trwałość oraz atrakcyjnie niską wagę 14,4 kg (rozmiar M).
Z przodu pracuje amortyzator SR Suntour Raidon 34 Boost ze skokiem 130 mm, a z tyłu SR Suntour Edge Plus 2CR, dający 105 mm bardzo skutecznego skoku zawieszenia. Taka konfiguracja, w połączeniu z 29-calowymi kołami i oponami Maxxis Forekaster 2.35”, sprawia, że rower świetnie radzi sobie z technicznymi sekcjami, korzeniami, kamieniami i stromymi zjazdami – oferując jednocześnie komfort i wydajność podczas podjazdów.
Rama i geometria – nowoczesna konstrukcja, stworzona do jazdy w trudnym terenie
Asymetryczna rama Silverback AL Comp została opracowana z myślą o maksymalnym wykorzystaniu potencjału aluminium jako materiału konstrukcyjnego. Projektanci uwzględnili różnice w rozkładzie sił między stroną napędu a stroną hamulca, dzięki czemu rower prowadzi się pewnie i reaguje natychmiastowo, niezależnie od warunków. W pełni zintegrowane prowadzenie przewodów wewnątrz osłony z tworzywa PU zapewnia nowoczesny wygląd i prosty serwis.
Geometria POP (Position-Of-Power) została opracowana z myślą o zaangażowaniu większych grup mięśniowych podczas pedałowania. Dłuższy reach, bardziej wyprostowana pozycja, wydłużona baza kół i łagodniejszy kąt główki ramy przekładają się na wyjątkową stabilność przy dużych prędkościach i lepszą przyczepność zarówno podczas podjazdów, jak i zjazdów.
Zawieszenie – przemyślana kinematyka i realna przewaga na szlaku
Silverback AL Comp wykorzystuje znany i lubiany układ zawieszenia 4-bar, który zapewnia znakomitą kontrolę, progresywną pracę i wysoką czułość na nierówności. Amortyzator SR Suntour Edge Plus 2CR, zamontowany w układzie „in-line top tube”, pozwala na efektywne tłumienie nierówności bez zbędnych strat energii. Skok 105 mm z tyłu i 130 mm z przodu to konfiguracja, która sprawdzi się w zróżnicowanym terenie: od szybkich singletracków po techniczne zjazdy.
Możliwość ustawienia większego sagu (nawet 35%) pozwala na zwiększenie komfortu i trakcji na drobnych nierównościach, natomiast mniejszy sag (20–25%) zapewnia bardziej sportową charakterystykę i efektywniejsze pedałowanie. Długość skoku amortyzatora (55 mm) przy relatywnie krótkim skoku zawieszenia daje lepsze rozłożenie tłumienia na całym zakresie pracy – co wpływa na kontrolę podczas szybkiej, agresywnej jazdy.
Napęd, hamulce i komponenty – trwałość i wydajność w rozsądnej cenie
Rower napędzany jest przez 10-rzędową grupę Shimano Deore M4100, która oferuje niezawodne działanie, szeroki zakres przełożeń oraz łatwą konserwację. Kaseta o dużym zakresie zapewnia wsparcie podczas podjazdów, a napęd 1×10 eliminuje komplikacje z przednią przerzutką i zmniejsza masę roweru.
Za hamowanie odpowiadają hydrauliczne hamulce tarczowe Tektro MD-M275 z tarczami Shimano SM-RT10 (180 mm), zapewniające dobre wyczucie i skuteczność hamowania w różnych warunkach terenowych.
Komponenty cockpitowe marki Surface – szeroka kierownica 760 mm, wygodne gripy Lock-On oraz dropper post – pozwalają zachować pełną kontrolę nad rowerem, niezależnie od tego, czy pokonujesz techniczny zjazd, czy wspinasz się na szczyt wzniesienia.
Podsumowanie – Silverback AL Comp
Silverback AL Comp to idealna propozycja dla osób, które oczekują od roweru trailowego nowoczesnej geometrii, solidnej amortyzacji i komponentów o potwierdzonej jakości. To konstrukcja dla tych, którzy szukają pewnego, wytrzymałego roweru gotowego na wymagające ścieżki, ale nie chcą przepłacać. Dzięki lekkiej aluminiowej ramie, karbonowemu rocker-linkowi i dużym kołom 29″, AL Comp jest uniwersalną maszyną do eksploracji szlaków z wysokim poziomem frajdy i kontroli.
✅ Specyfikacja techniczna – Silverback AL Comp
Rama
Aluminium 6061, asymetryczna, hydroformowana
Zawieszenie 4-bar, 105 mm skoku
Karbonowy rocker-link
Boost 148×12 mm
Dropper post ready (30.9 mm)
Wewnętrzne prowadzenie kabli
Mocowanie na bidon
Maksymalna szerokość opony: 2.5″
Zawieszenie
Widelec: SR Suntour Raidon 34 Boost, 130 mm, 15×110 mm
Tylny amortyzator: SR Suntour Edge-Plus 2CR, Air Spring, 210×55 mm
Progresywna kinematyka
Możliwość dostosowania sagu: 20–35%
Koła i opony
Obręcze: SURFACE 29″, asymetryczne, Tubeless Ready
Piasty: Shimano HB/FH-MT400-B, Boost, Center Lock
Opony: Maxxis Forekaster 29×2.35″ (drutowe)
Przystosowane do tubeless
Napęd
Grupa: Shimano Deore 1×10
Przerzutka tylna: Shimano RD-M4120
Manetka: Shimano SL-M4100-R
Kaseta: Shimano CS-M4100-10, 10-rzędowa
Korba: Aluminium, 32T, Narrow-Wide
Suport: BSA 73 mm
Łańcuch: KMC X10 NPBK
Hamulce
Tektro MD-M275, hydrauliczne tarczowe
Tarcze: Shimano SM-RT10, 180 mm przód i tył, Center Lock
Kokpit
Kierownica: Surface Alloy, 760 mm, 31.8 mm, 20 mm rise
Mostek: Surface Alloy, 6°, 31.8 mm
Gripy: Surface Double Density Lock-On
Siodło: Surface
Sztyca: Surface Dropper z manetką JD
Zacisk siodła: Surface z śrubą stalową
Inne
Waga: 14.4 kg (rozmiar M, bez pedałów)
Limit wagi użytkownika: 120 kg (rowerzysta + sprzęt)
Pedały: Brak w zestawie
| map | type(mm unless specified) | S | M | L | XL |
|---|---|---|---|---|---|
| Rider height(cm) | 154-170 | 168-180 | 178-192 | 188-200 | |
| Rider inseam(cm) | 70-77 | 76-81 | 80-87 | 85-90 | |
| A | Seat tube c/t | 390 | 420 | 450 | 480 |
| B | Seat tube angle | 75 | 75 | 75 | 75 |
| C | Head tube angle | 66 | 66 | 66 | 66 |
| D | Top Tube | 575 | 598 | 620 | 642 |
| E | Reach | 425 | 445 | 465 | 485 |
| F | Chainstay length | 435 | 435 | 435 | 435 |
| G | bb height | 340 | 340 | 340 | 340 |
| H | head tube length | 90 | 100 | 110 | 120 |
| I | stack | 602 | 611 | 621 | 630 |
| J | standover | 783 | 789 | 798 | 805 |
| K | Wheelbase | 1158 | 1182 | 1206 | 1230 |
Dodatkowe informacje
| Producent | |
|---|---|
| Rok modelowy | |
| Hamulce | |
| Typ roweru | |
| Amortyzacja | |
| Materiał ramy | |
| Specyfikacja | |
| Ilość biegów | |
| Płeć | |
| Kolor | |
| Rozmiar ramy |
Dobór ramy
| Oblicz swój rozmiar ramy: | |||||||||||||||
| Długość Twojego kroku: cm lub cale | |||||||||||||||
| |||||||||||||||
| Wskazówki, jak dobrać rozmiar ramy: 1. Zmierz długość kroku Stań pod ścianą bez butów, piętą w stronę ściany. Umieść poziomicę lub linijkę między nogami i podciągnij mocno do swojego krocza. Zaznacz górną krawędź i zmierz długość do ziemi. 2. Stosunek długości kroku do wysokości ciała Aby określić rozmiar ramy, najważniejszym czynnikiem jest długość kroku. Niemniej jednak stosunek długości kroku do wysokości ciała również może być ważny. Zwykle długość kroku to 2,07 części twojego wzrostu. Przykładowo: wzrost 180 cm / 2,07 = długość kroku 87 cm. 2.2 Górna część ciała jest większa przy mniejszej długości kroku Jeśli twoja górna część ciała jest większa niż wysokość twojego kroku, powinieneś wybrać większy rozmiar ramy (+1-2 cm). 2.3 Górna część tułowia jest mniejsza i masz większą długość kroku Jeśli Twoja górna część ciała jest mniejsza niż wysokość Twojego kroku, powinieneś wybrać mniejszy rozmiar ramy (-1-2 cm). Ważne: Wszystkie powyższe wyniki są wartościami orientacyjnymi. |
Silverback Lab
Silverback Lab
ARD – Advanced Riding Dynamics To nasza główna filozofia projektowania rowerów: zapewnić najlepsze możliwe właściwości jezdne w danym przedziale cenowym. Kluczowe komponenty – rama, widelec i koła – są dobrane tak, aby zapewnić najwyższą jakość jazdy, niezależnie od przeznaczenia roweru. Dzięki odpowiednio dobranym komponentom i dbałości o detale otrzymujesz rower bez kompromisów.
BURST – Branched Unified Rear Suspension Technology Zintegrowany system tylnego zawieszenia z jednolitą tylną częścią ramy. Zwiększa czułość na drobne nierówności oraz absorbuje mocniejsze uderzenia. Efekt: sztywna, lekka rama, lepsza kontrola, responsywność i komfort.
IDS Revo Suspension Platform System zawieszenia zaprojektowany z myślą o pewności prowadzenia w każdych warunkach. Sztywna konstrukcja połączona z płynną pracą amortyzatora. Idealny do jazdy w trudnym terenie – efektywny i zapewniający świetną trakcję.
BURST Pivot Suspension Wersja BURST dla rowerów XC i lekkiego trailu. Bardzo dobra efektywność pedałowania i progresywna charakterystyka skoku. Duże łożyska w punktach obrotu zwiększają trwałość.
BURST Flex Suspension Wykorzystuje elastyczne tylne widełki karbonowe – eliminuje klasyczne łożyska. Mniej elementów, niższa masa, mniejsze wymagania serwisowe.
SSS – Size Specific Stiffness Każdy rozmiar ramy dopasowany do średniej wagi użytkownika. Większe rozmiary mają bardziej progresywną charakterystykę skoku, wspierając cięższych rowerzystów.
POP Geometry – Position of Power Geometria, która przesuwa sylwetkę rowerzysty do przodu, aktywując większe grupy mięśni przy pedałowaniu. Lepsze podjeżdżanie, większa kontrola na zjazdach i poprawiona trakcja przedniego koła.
OVERSIZED TAPERED MAIN PIVOT Główne zawiasy ramy wykorzystują łożyska stożkowe o dużej średnicy (52 mm po stronie napędu), zwiększające sztywność i odporność na zużycie.
BOXED ASYMMETRIC TUBE PROFILES – STRATOS Asymetryczne profile rur rozpraszają siły uderzeń pomiędzy górną a dolną rurę ramy. Efektywna konstrukcja przy pełnym ugięciu zawieszenia.
MONOBURST – SUPERSPEED Technologia łącząca górne rurki tylnego trójkąta bezpośrednio z rurą górną. Zapewnia absorpcję drgań, niską masę oraz sztywność. Stosowana m.in. w modelu Superspeed.
DROPPED ASYMMETRIC CHAINSTAY Obniżony łańcuch widełek po stronie napędu poprawia prześwit i kompatybilność z dużymi zębatkami. Profil prostokątny zapewnia sztywność i tłumienie drgań.
S-ELECTRO Technology Zintegrowana technologia rowerów elektrycznych. Wysokiej pojemności baterie, hermetyczne silniki, systemy LED, aplikacje mobilne i inteligentne sterowanie.
Passive Air Guidance Technologia aerodynamiczna uwzględniająca realne warunki i pozycję rowerzysty. Przykład: widelce Scarosso z prowadnicami powietrza redukującymi opór przy pedałowaniu.
Aerodynamic Optimization Optymalizacja kształtów ram dla aerodynamiki – zmniejszony opór w kluczowych strefach ramy i wokół rowerzysty.
Truncated Aero Tubing Profiles Skrócone profile rur zwiększają sztywność, zmniejszają wagę i są bardziej odporne na boczne wiatry niż tradycyjne aero kształty.
Carbon Fibre Technology Własne układy karbonowe dopasowane do specyfiki ramy. Stosujemy różne sploty włókien – np. 2x2 twill oraz unidirectional – dla uzyskania optymalnych właściwości mechanicznych.
EPS Carbon Fibre Molding Formowanie EPS pozwala na uzyskanie jednolitego, precyzyjnego układu warstw karbonu – większa wytrzymałość, brak zmarszczeń i powtarzalność produkcji.
Correct Flexing Carbon Hinges Płaskie profile rur zapewniają pionowe ugięcie ramy – zwiększają komfort i ograniczają zmęczenie. Jednocześnie szerokie profile zapewniają sztywność boczną.
Silverback - gwarancja
LIMITED LIFETIME WARRANTY
Speedlab warrants that, based on the Surface Brands high quality processes and standards, will be free from defects in materials and workmanship under normal conditions and reasonable use for 10 years from the date of original retail purchase.
This is applicable on:
Surface Carbon Wheels
Surface Stems
Surface Seatposts
Surface Handlebars
Surface Stems
Surface Seatposts
Surface Handlebars
T&C's Apply.
DISCLAIMER
SURFACE DESIGNED AND ENGINEERED RIMS AND WHEEL COMPOSITION.
Our lifetime warranty is for the first, original owner of the wheelset. Surface Wheels warrants the rims to be free of manufacturing defect for the reasonable lifetime of the wheelset under ownership of the original purchaser.
Should failure occur within the first year that is deemed to be as a result of manufacturing error, Surface Wheels will replace the defective component at no charge to the owner. Labour for wheel-building and transport costs for the defective wheel to and from Surface Wheels is covered under the Warranty in the first year for consumers in Europe or other countries where a Surface subsidiary exists.
Any warranty claims on the rim that are valid beginning in the second year and onwards will have the defective rim replaced free of charge while transport to our wheel building centre is for the responsibility of the customer.
The rebuild Costs to be Covered by Surface. [STG Group.] at an authorized wheel building location only. Return shipping to the owner will be covered by Surface Wheels. Damage caused as a result of impact or crash and not attributable to manufacturing defect will be replaced at 50% of the cost in the first 3 years after ownership.
Labour and shipping is for the responsibility of the customer.
KEY CLAUSE
Any and all warranty is only applicable to ‘Original’ Rims , Hubs and Spokes. Any claims or warranty applications on counterfeit/replica and or modified product will be refused.
Hubs and spokes are covered by the standard warranty policy of the individual manufacturer. Surface Wheels has partnered with following sub components who share the same level of innovative In-tent and resulting in an Accomplished Wheel Design & Product.
DT SWISS HUBS
In addition to the general warranty required by law, DT Swiss AG based in Biel/Switzerland provides a guarantee for 24 months from the date of purchase. Any defects recognised by DT Swiss AG as a warranty claim will be repaired or replaced by a DT Swiss Service Center.
SAPIM SPOKES
SAPIM provides a two (2) year warranty for its products. SAPIM is never responsible or liable if goods are used or handled improperly and in such circumstances the warranty is rendered invalid. The client always carries the burden of proof
OTHER SURFACE COMPONENTS
ON SADDLES WILL BE 2 YEARS
ON DROPPER POST WILL BE 3 YEARS.
*Is warrantied for a period of 3 years from the date of purchase against defects in manufacture and workmanship.
This warranty is limited to the repair and replacement of the fault and part made at Speedlabs discretion and is as the sole remedy of the claim /warranty. [proof of purchase is required]
This warranty is only valid for the original owner and is not transferable and does not allow modifications and any caused by the frame is not covered.
This warranty does not cover normal wear & Tear or improper installation
Neither any improper use of the post.
The user acknowledges that the risk of any personal injury or equipment damage , including any to the post, and any other losses due to improper use or modification.
3FULL YEAR ON ALL DURA-ACE AND XTR COMPONENTS | 2FULL YEAR ON ALL OTHER SHIMANO COMPONENTS | 1FULL YEAR ON ALL SHIMANO FOOTWEAR, CLOTHING AND WHEELS |
SHIMANO bicycle division product for which they received this warranty, is free from a defect in material and workmanship for a period of two years and their DURA-ACE and XTR components are covered for a period of three years from the date of original retail purchase. SHIMANO footwear, soft goods and wheels are warranted for a period of one year.
| THIS WARRANTY DOES NOT COVER THE FOLLOWING:1. Shimano products that have been modified, neglected or poorly maintained, used in competition or for commercial purposes, misused or abused or involved in accidents. 2. Damage occurring during shipment of the products (such claims must be presented directly to the carrier). 3. Damage to products resulting from improper assembly or repair. 4. Damage resulting from causes other than non-conformities in materials and workmanship, including but not limited to lack of technical skill, competence, or experience of the user. 5. Damage or deterioration to the surface finish, aesthetics or appearance of the product. 6. The labor required to remove and/or re-fit and re-adjust the product within the bicycle assembly. 7. Normal wear to the product. |
EXTENT OF LIMITED WARRANTY
Except as otherwise set forth herein, SRAM warrants (i) Zipp® MOTO™ Rims to be free from defects in materials or workmanship for the lifetime of the product, and (ii) its other products to be free from defects in materials or workmanship for a period of 2 years after original purchase.
This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the SRAM component was purchased. Original proof of purchase is required. Except as described herein, SRAM makes no other warranties, guaranties, or representations of any type (express or implied), and all warranties (including any implied warranties of reasonable care, merchantibility, or fitness for a particular purpose) are hereby disclaimed.
.
LOCAL LAW
THIS WARRANTY STATEMENT GIVES THE CUSTOMER SPECIFIC LEGAL RIGHTS. THE CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (USA), FROM PROVINCE TO PROVINCE (CANADA), AND FROM COUNTRY TO COUNTRY ELSEWHERE IN THE WORLD.
To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law, under such local law, certain disclaimers and limitations of this warranty statement may apply to the customer. For example, some states in the United
States of America, as well as some governments outside of the United States (including provinces in Canada) may:
a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer (e.g. United Kingdom).
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations.
FOR AUSTRALIAN CUSTOMERS
THIS SRAM LIMITED WARRANTY IS PROVIDED IN AUSTRALIA BY SRAM LLC, 1000 W. FULTON MARKET, 4TH FLOOR, CHICAGO, IL, 60607, USA. TO MAKE A WARRANTY CLAIM PLEASE CONTACT THE RETAILER FROM WHOM YOU PURCHASED THIS SRAM PRODUCT. ALTERNATIVELY, YOU MAY MAKE A CLAIM BY CONTACTING SRAM AUSTRALIA, 6 MARCO COURT, ROWVILLE 3178, AUSTRALIA.
For valid claims SRAM will, at its option, either repair or replace your SRAM product. Any expenses incurred in making the warranty claim are your responsibility. The benefits given by this warranty are additional to other rights and remedies that you may have under laws relating to our products. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
LIMITATIONS OF LIABILITY
To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall SRAM or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages.
LIMITATIONS OF WARRANTY
This warranty does not apply to products that have been incorrectly installed, adjusted, and/or maintained according to the respective SRAM user manual. The SRAM user manuals can be found online at sram.com, quarq.com, or zipp.com.
This warranty does not apply to damage to the product caused by a crash, impact, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.
This warranty does not apply when the product has been modified, including, but not limited to any attempt to open or repair any electronic and electronic related components, including the motor, controller, battery packs, wiring harnesses, switches, and chargers.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed. SRAM components are designed for use only on bicycles that are pedal powered or pedal assisted (e-MTB/Pedelec).
To qualify for the warranty, Eagle Chain, Cassette, and Rear Derailleur must be used with a SRAM 1-Click™ shifter when used on e-MTB/Pedelec style bicycles.
Zipp 3ZERO MOTO™ Rims and wheels comply with ASTM F2043-13 5.1.4, Conditions 1, 2, 3, and 4 for use of bicycle components on paved roads, rough trails, rough unpaved roads, rough terrain and unimproved trails that require technical skills, and downhill grades on rough trails at speeds less than 40 km/h (25 mph). Jumps are intended to be less than 122 cm (48 in.).
This warranty does not apply to damage to Zipp MOTO Rims outside of intended use (Trail/Enduro) situations or incurred in connection with Downhill/Dual Crown bicycles.
All Zipp MOTO Rim warranty claims will be evaluated by a SRAM/Zipp Authorized Service Location.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to SRAM recommendations and/or riding or installation in conditions or applications other than recommended.
WEAR AND TEAR PARTS ARE IDENTIFIED AS:
Notwithstanding anything else set forth herein, the battery pack and charger warranty does not include damage from power surges, use of improper charger, improper maintenance, or such other misuse. This warranty shall not cover damages caused by the use of parts of different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/or authorised by SRAM for use with SRAM components. This warranty shall not cover damages resulting from commercial (rental) use. |
WARRANTY PERIOD (2 YEARS). Speedkit warrants that the Products are free from defects in materials and workmanship under normal conditions and reasonable use for two years from the date of original retail purchase.
ISSUES NOT COVERED UNDER WARRANTY:
- Normal wear & tear
- Improper installation
- Damage or failure due to accident, misuse, abuse or neglect
WARRANTY PERIOD (2 YEARS). BORNTOBEFAST warrants that the Products are free from defects in materials and workmanship under normal conditions and reasonable use for two years from the date of original retail purchase. SOFT GOODS: These items carry a 1 Year warranty against any manufacturer defects. ISSUES NOT COVERED UNDER WARRANTY:
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WARRANTY PERIOD (2 YEARS). Spectrum warrants that the Lights, Led, housing and electronics and mounting brackets are free from defects in materials and workmanship under normal conditions and reasonable use for two years from the date of original retail purchase.
Spectrum originally supplied batteries carry a 6 months warranty from manufacturer fault only.
This warranty is void in its entirety by any modification of the warranted product. This warranty is expressly limited to the repair or replacement of a defective item, and repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, applies only to the original owner, and is not transferable.
WARRANTY PERIOD (2 YEARS). SPACE Helmets warrants its Products are free from defects in materials and workmanship under normal conditions and reasonable use for two years from the date of original retail purchase.
CRASH REPLACEMENT
If your Space helmet has been involved in an crash/heavy fall , you may be eligible for a ‘pay-half price only” on a new Space replacement helmet.To participate in the scheme you must have purchased your helmet within the last two years
To take advantage of this scheme all you need to do is send us an image of the damaged helmet aswell as Proof of Purchase. us an email to:[email protected]
WARRANTY PERIOD (2 YEARS) SPACE warrants that its shoes are free from defects in materials and workmanship under normal conditions and reasonable use for two years from the date of original retail purchase.
ISSUES NOT COVERED UNDER WARRANTY:
- Normal wear & tear
- Improper installation
- Damage or failure due to accident, misuse, abuse or neglect
WARRANTY INFORMATION AND WARRANTY CLAIMS PROCEDURE
Terms and Conditions
Maxxis warrants to the original retail purchaser (“Purchaser”) of every new MAXXIS® brand bicycle tire, will be free from defect in material and workmanship for up to 1 year from date of purchase or until there is no serviceable original tread depth (as determined at the reasonable discretion of Maxxis) remaining on the Tire (“Limited Warranty”)
Tire Exclusions: The Limited Warranty does not apply to damage or defect relating to: (1) road hazards (such as cuts, snags, punctures, or bruises), impact breaks, tire plugs and/or repair, vandalism, accidents, or abusive or unusual operating conditions, fire and/or chemical corrosion; (2) improper operation or maintenance such as, but not limited to, under or over-inflation, load, speed and inflation practices resulting in excessive operational conditions; (3) improper sizing, wheel alignment, Tire mounting or rim fit; or (4) bicycle mechanical problems (such as faulty, worn, or malfunctioning brakes). Maxxis will condone the use of liquid sealant with only Road Tubeless, Road Tubular, and Tubeless Ready tires. Use of liquid sealants with any other Maxxis tire will void warranty. Tube Exclusion: All Maxxis bicycle inner tubes are inspected and tested after production to be free and clear of any manufacturing defect. Due to the high frequency of user error during the tube mounting process, all Maxxis bicycle inner tubes are not warrantable. |
Extent of Limited Warranty
Zipp warrants its products to be free from defects in materials or workmanship for a period of 2 years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the Zipp component was purchased. Original proof of purchase is required.
Local LawThis warranty statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state (USA), from province to province (Canada), and from country to country elsewhere in the world. To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law, under such local law, certain disclaimers and limitations of this warranty statement may apply to the customer. For example, some states in the United States of America, as well as some governments outside of the United States (including provinces in Canada) may: a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer (e.g. United Kingdom). b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations. Limitations of LiabilityTo the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall Zipp or its third party supplies be liable for direct, indirect, special, incidental, or consequential damages. Limitations of WarrantyThis warranty does not apply to products that have been incorrectly installed and/or adjusted according to the respective Zipp technical installation manual. The Zipp installation manuals can be found online at www.zipp.com. This warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design. This warranty does not apply when the product has been modified. This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed. This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to Zipp recommendations and/or riding or installation in conditions or applications other than recommended. This warranty shall not cover damages caused by the use of parts of different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/ or authorized by Zipp. This warranty shall not cover damages resulting from commercial (rental) use. Zipp reserves the right to confiscate product deemed unsafe by our warranty department. NOTE: WHEN SENDING IN AN ITEM FOR WARRANTY, PLEASE REMOVE ALL ACCESSORY ITEMS, INCLUDING TIRES, TUBES, RIM TAPE, CASSETTES, SKEWERS, COMPUTER MAGNETS, ETC. IF YOU FAIL TO REMOVE THESE ITEMS, WE ARE NOT RESPONSIBLE IF THEY ARE LOST OR DAMAGED. |
FOX MAKES THE FOLLOWING LIMITED WARRANTY WITH RESPECT TO ITS SUSPENSION PRODUCTS:
LIMITED ONE (1) YEAR WARRANTY ON SUSPENSION PRODUCTS
Subject to the limitations, terms and conditions hereof, FOX warrants, to the original retail owner (consumer) of each new FOX suspension product, that the FOX suspension product, when new, is free from defects in materials and workmanship.
This limited warranty expires one (1) year from the date of the original FOX suspension product retail purchase from an authorized FOX dealer or from a FOX authorized Original Equipment Manufacturer where FOX suspension is included as original equipment on a purchased vehicle.
TERMS OF WARRANTYThis limited warranty is conditioned on the FOX suspension product being operated under normal conditions and properly maintained as specified by FOX. This limited warranty is only applicable to FOX suspension purchased new from an authorized FOX source and is made only to the original retail owner (consumer) of the new FOX suspension product and is not transferable to subsequent owners. Should it be determined, by FOX in its sole and final discretion, that a FOX suspension product is covered by this limited warranty, it will be repaired or replaced, by a comparable model, at FOX’s sole option, which will be conclusive and binding. THIS IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE UNDER THIS LIMITED WARRANTY ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES. This limited warranty does not apply to normal wear and tear, malfunctions or failures that result from abuse, neglect, improper assembly, alteration or modification, improper or unauthorized repair or maintenance, crash, accident or collision, or other abnormal, excessive or improper use. THIS IS THE ONLY WARRANTY MADE BY FOX ON ITS SUSPENSION PRODUCTS AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. This limited warranty shall be governed exclusively by the laws of the State of California. For questions regarding this warranty or FOX products please contact the US Customer Service Department at FOX by calling 1-800-369-7469, or visiting www.ridefox.com. When making a claim under this Limited Warranty you will be required to provide to an authorized FOX Service Center: 1. The Product (or the affected part) and |
Good to know - Warranty coverage
All our tyres are covered by our extensive warranty policy. Depending on the legal framework in your country (details may vary) most markets are covered by a minimum warranty period of 6 Months as per Consumers Act of SA starting from the day when you purchased the tyre. As your warranty is based on your sales contract at point of purchase you should first consult with the retailer where you originally purchased the tyre(s)
Is there something wrong with your tyres? We design and manufacture premium tyres for your driving safety and pleasure. When you are driving on Continental tyres and suspect there is something wrong with them we can assist in providing professional support in resolving your concerns. Utilise tyre expertise to investigate. There are many parameters influencing a tyre's optimum performance level. To assist you in understanding some of the most common tyre failures we have produced a reference guide which is available to download. There is however no substitute for a physical tyre inspection performed by your local tyre expert. These technical experts are available at one of our local retail partners to support you. We recommend you make an appointment to visit one of them at your earliest convenience. A good starting point would be the retailer where you originally bought your tyre(s). |
Busch + Müller is the leading brand for high-output lights for bicycle, MTB and e-bike. All headlights and rear lights – both dynamo- and battery-powered – and most rear view mirrors are approved for road use.
Warranty period is: 2.5 years
Giro™ products are intended for cycling. (“Giro™”), located at 5550 Scotts Valley Drive, makes the following Limited Warranty concerning Giro™ cycling helmets.
This Limited Warranty is made only to the original purchaser. It is not transferable, and is void to any subsequent owner.
Giro™ cycling helmets are guaranteed to be free from defects in materials and/or workmanship for a period of one (1) year from the date of purchase. Giro™ will, at its option, replace or repair defective helmets. To receive warranty service, within one year the original owner must return the helmet to an authorized Giro™ dealer along with the original sales receipt. Giro™ cycling gloves are guaranteed to be free from defects in materials and/or workmanship for a period of one (1) year from the date of purchase. Giro™ will, at its option, replace or repair defective gloves. To receive warranty service, within one year the original owner must return the gloves to an authorized Giro™ dealer along with the original sales receipt. Giro™ cycling shoes are guaranteed to be free from defects in materials and/or workmanship for a period of one (1) year from the date of purchase. Giro™ will, at its option, replace or repair defective shoes. To receive warranty service, within one year the original owner must return the shoes to an authorized Giro™ dealer along with the original sales receipt. This warranty does not cover defects, damage, malfunctions, or failures resulting from abuse, neglect, improper care, alteration, collision, or a crash. Please see www.giro.com/Contact-Us for contact details and information about initiating a return authorization if necessary. Thank you! |
GOOD SERVICE IS VERY IMPORTANT TO US
Your satisfaction is our top priority. Accordingly, we attach great importance to good service. In addition to the practical dealer search, you will find all the information about our terms and conditions of purchase and sale, as well as information on the right choice of valve.
SKS provides a quality guarantee for defects on all products in this workbook for a period of 5 years from the date of purchase. Wear parts are excluded from this guarantee.
Do you have more questions? Then do not hesitate any longer and contact us - by phone, fax, mail or via our direct message form.
Schwalbe Tires North America, Inc. (SNA) is a daughter company of Ralf Bohle GmbH, the owner and manufacturer of Schwalbe brand products. SNA is the exclusive importer/exporter of the Schwalbe brand for North and South America.
Our obligation is specific to the issuing of a credit note or the replacement of a warranty department qualified factory defective Schwalbe product.
At SNA, we offer a comprehensive warranty policy on all Schwalbe product purchased within North America.
| Our warranty term is 3 years following the original purchase date of the product, OR 5 years from its production date - whichever occurs first. For the purpose of Quality Control, we are required by Ralf Bohle GmbH (the owner and manufacturer of Schwalbe brand products) to adhere to their policies and procedures for warranty inspection and reporting. If you want your Schwalbe product to be inspected and assessed by the SNA Warranty Department for a possible factory warranty defect, please fill out the form provided at the link below. The form requires that you upload clear, legible digital photo(s) of the item in question. Failure to do so will delay your warranty assessment. Please do not dispose of the tire until you receive a response for the SNA Warranty Department. |
Warranty-2 Years
If a purchased product turns out to be defective, the buyer has statutory warranty rights in the form of;
Supplementary performance (e.g. elimination of the defect, delivery of a defect-free item)
- Withdrawal from the purchase contract
- Purchase price reduction
- damages
to. The buyer can claim this against the seller in accordance with the legal regulations. However, the buyer must assert such a product defect in good time, i.e. within the warranty period of 24 months, against the seller.
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| Guarantee is not a guarantee! In contrast to the legal guarantee, a guarantee is a voluntary additional service provided by a manufacturer or seller. It is not applicable to every product, but only to those that have been advertised with a guarantee. In the course of a guarantee, the guarantor usually assumes that the product sold has a certain quality for a certain period of time. The scope of such a guarantee results from the guarantee declaration, which can usually be found in the product description, on the packaging or in the assembly instructions. |
WARRANTY CLAIM REQUIREMENT
- To obtain warranty service, you must have your original sales receipt. Items returned without a sales receipt will assume that the warranty begins on the date of manufacture. All warranties will be void if the product is damaged due to user crash, abuse, system alteration, modification, or used in any way not intended as described in the manual.
- Topeak’s warranty applies only to the original purchaser with original sales receipt from an authorized Topeak retailers. Products purchased from non-authorized Topeak retailers are not covered under this original warranty.
- Pumps, stands, bike covers, tools, fenders, tent, iGlow series, saddles, PanoBike series, RideCase, Sport Camera Mount, bags, baskets, bottle cages, child carrier, racks, trailer, BarXtender & Bar’n Mirror.
2 YEARS Pumps, stands, bike covers, tools, fenders, tent, iGlow series, saddles, PanoBike series, RideCase, Sport Camera Mount, bags, baskets, bottle cages, child carrier, racks, trailer, BarXtender & Bar’n Mirror. 1 YEAR Weight Scale, lights, Mobile PowerPack, Weatherproof RideCase with PowerPack & chest strap of PanoBike Heart Rate Monitor. 90 DAYS Lithium lon batteries (WhiteLite HP Mega 10W, Mobile PowerPack & Weatherproof RideCase with PowerPack). 60 DAYS 10W LED bulb (WhiteLite HP Mega 10W) - Registration must be submitted to Topeak within 30 days of purchase to qualify for warrantee. Register your light system at www.topeak.com LIGHTING SYSTEM REGISTRATION Your new Topeak lighting system comes with a limited warranty that must be activated at the time of purchase in order to be considered valid. Registration is quick and easy. |
FULL SPEED AHEAD (FSA) WARRANTS ALL FSA, GRAVITY, METROPOLIS, AND RPM PRODUCTS TO BE FREE FROM DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF 2 YEARS AFTER ORIGINAL PURCHASE UNLESS OTHERWISE STATED BELOW.
The warranty is non-transferable and valid to the original purchaser of the product only. If your product included a written policy in the packaging that differs from the warranty policy posted at www.fullspeedahead.com, the policy at www.fullspeedahead.com is to be consider most current and in effect.
EXCEPTIONS TO THE 2 YEAR WARRANTY
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| Handlebars: All Full Speed Ahead alloy and carbon fiber road and mountain bike handlebars are guaranteed against defects in materials and workmanship for two years from date of purchase. This warranty does not cover bent handlebars or damage due to use of bar ends or other accessories with metal clamp. Handlebars may have an effective usable life less than two years depending on amount of use, type of use and other conditions. Cyclists should inspect their handlebars on a regular basis in order to detect damage that may have occurred from normal use or abuse. Seatposts: All Full Speed Ahead alloy and carbon fiber seatposts are guaranteed against defects in materials and workmanship for 2 years from date of purchase. Carbon fiber seatposts that have been, cracked, damaged or broken in the area where the seatpost clamp tightens the seatpost are not covered under this warranty. Electronic components: All the electronic parts and the parts related to electronic devices are guaranteed with 2 year limited warranty; including but not limited to motors, controllers, batteries, wires, switches, chargers and sensors. Batteries and chargers warranty does not include damage due to power surge, use of non-original chargers, lack of proper maintenance, use under improper conditions or such other misuse. Wear and tear parts: All bearings, dust seals, bushing, o-rings, rubber moving parts, stripped threads/bolt (including Aluminum, Titanium, Magnesium or Steel), brake sleeves, chains, chainrings, sprockets, cassettes, brake pads, shifter and brake cables (inner and outer), handlebar grips, aero bar pads, shifter grips, jockey wheels, disc braking rotors, wheel braking surfaces, freehub bodies, bearing races, pawls, transmission gears, brake linings, wave washers, corrosion, tools, etc. are not covered under this warranty - with the exception of manufacturing defects. Carbon fiber products: Full Speed Ahead carbon fiber products are not covered by this warranty if installed without following the recommended fastener torque indicated on the product, in the user’s manual or on the FSA website. FSA warranty/tech personnel reserve the right to physically inspect the product in order to determine warranty eligibility. |
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EXPLANATION OF WARRANTY
All FSA products have an intended purpose, if the product is used outside of that purpose, product will not be warranted and FSA cannot be held responsible for any damage that may occur due to misuse. It is the product user’s responsibility to examine the product on a regular basis to determine the need for service or replacement. Not covered under this warranty are the following:
For US and Australian customers: any FSA, Gravity Metropolis or RPM products purchased through unauthorized dealers carry NO WARRANTY and are sold as-is. |
TO OBTAIN WARRANTY SERVICE
| Eligibility for warranty is determined by FSA warranty/tech personnel. Proof of purchase is required to validate warranty period. Please keep your proof of purchase. Items returned for warranty determination without proof of purchase will be returned at customer’s expense. It is necessary to contact FSA to determine if the product is required to be returned for inspection before any warranty remedy is affected. Only FSA or an Authorized FSA Warranty Center may determine if a product is warrantable. If the product is not covered under warranty, all replacement, repair, and shipping costs are responsibility of the customer. At no time may any retailer or distributor make representations of warranty for FSA products without express written permission from FSA. Should a retailer or distributor replace product before consulting FSA, it is at the sole discretion of the retailer or distributor and may not be reimbursed by FSA. Before returning product to FSA, please follow the instructions below to receive a return authorization (RA) number. - Consumers: Claims for warranty must be made through the retail location where the product, or bicycle with FSA original equipment (OEM), was purchased. The retail location should contact FSA or the closest Authorized FSA warranty center to obtain a RA number. Proof of purchase is required to validate warranty period. Please keep your proof of purchase. - Retailers: Contact FSA or an Authorized FSA Warranty Center to obtain an RA (return authorization) number. Send the FSA product with RA number clearly printed on the box; along with a copy of the purchase receipt, or other satisfactory proof of purchase to Full Speed Ahead in the United States. If you are outside of the United States, contact the Authorized FSA Warranty Center closest to your country of residence for warranty determination. A list of Authorized FSA warranty centers is posted at www.fullspeedahead.com. - Any postage, insurance, or shipping costs incurred in sending your product for service are the customer’s responsibility. Once received by FSA or Authorized FSA Warranty Center, the product will be inspected to determine if it is covered by the FSA warranty policy. After receipt and inspection by FSA warranty personnel and deemed warrantable, FSA will perform the necessary repair or replacement. Should there be any cost to the customer, they will be notified prior to any repair being performed. In the case where the product is not covered under warranty, FSA will repair the product at customer’s expense or offers replacement under the “Crash Replacement Policy”. This policy covers a 2 year period following the purchase date of the product. The crash replacement policy offers replacement of damaged, non-warrantable, non-repairable product for a reduced cost. Reduction in price is at sole discretion of warranty center. If the customer declines the crash replacement offer or repair service, the customer will need to cover the cost of returning the product. If the customer declines service or replacement offer and the product is deemed unsafe for use, the product will be returned in an unusable condition to guarantee rider safety. If FSA does not receive an acceptance or decline of service from customer after 90 days from the date offer is made to customer, then the product becomes the property of FSA and may be destroyed. |
LIMITS OF WARRANTY
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| At its sole discretion, FSA agrees to repair or replace products deemed by FSA to be defective as indicated below. FSA reserves the right to replace product with like replacements that may have graphics or finishing different from the original part. If a part defect arises and a valid claim is received within the Warranty Period, at its option, FSA will either (1) repair the defect at no charge, or (2) exchange the product with a product that is new or which is at least functionally equivalent to the original product. FSA may request that you replace defective parts with new or refurbished user-installable parts that FSA provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by FSA, assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes property of the customer and the item replaced becomes property of FSA. To the extent permitted by local law, this warranty and remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, statutory, express or implied. As permitted by applicable law, FSA specifically disclaims any and all statutory or implied warranties, including, without limitation, warranties of merchantability, fitness for a particular purpose and warranties against hidden or latent defects. If FSA cannot lawfully disclaim statutory or implied warranties then to the extent permitted by local law, all such warranties shall be limited in duration to the duration of this express warranty and to repair or replacement service as determined by FSA in its sole discretion. No FSA reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. - For Australian customers: Except as provided in this warranty and to the extent permitted by law, FSA is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of, or any indirect or consequential loss. |
Full Speed Ahead (FSA) warrants all Vision products to be free from defects in materials or workmanship for a period of 2 years after original purchase unless otherwise stated below. The warranty is non-transferable and valid to the original purchaser of the product only. If your product included a written policy in the packaging that differs from the warranty policy posted at www.visiontechusa.com, the policy is to be consider most current and in effect.
Exceptions to the 2 year Warranty
Bearings: All bearings; wheel, derailleur carry a warranty period of one year from date of purchase except in European countries which have two year warranty. Note: Bearings that fail due to contamination, misuse, improper, or lack of maintenance are not covered under warranty even if failure occurs within one year from date of purchase. Handlebars: All Vision alloy and carbon fiber road and triathlon handlebars are guaranteed against defects in materials and workmanship for two years from date of purchase. This warranty does not cover bent handlebars or damage due to use of bar ends or clip-on bars. Handlebars may have an effective usable life less than two years depending on amount of use, type of use and other conditions. Cyclists should inspect their handlebars on a regular basis in order to detect damage that may have occurred from normal use or abuse. Seat posts: All Vision alloy and carbon fiber seat posts are guaranteed against defects in materials and workmanship for two years from date of purchase. Carbon fiber seat posts that have been, cracked, damaged or broken in the area where the seat post clamp tightens the seat post are not covered under this warranty. Wear or tear parts: Bottom bracket bearings, dust seals, bushing, o-rings, rubber moving parts, stripped threads/bolt (including Aluminum, Titanium, Magnesium or Steel), brake sleeves, chains, chainrings, sprockets, cossettes, brake pads, shifter and brake cables (inner and outer), handlebar grips, aero bar pads, shifter grips, jockey wheels, disc braking rotors, wheel braking surfaces, free hubs, bearing races, pawls, transmission gears, brake linings, wave washers, corrosion, tools, etc. are not covered under this warranty due to their characteristics of consumable or non-reusable, except the manufacturing defect. Carbon fiber products: All Vision carbon fiber products are not covered by this warranty when used under inappropriate/wrong bolts’ tightening torque of these products as indicate/suggested by FSA (by printing, etching, engraving, on users’ manual, on the VisionTech website, directly on the product or in any similar way). FSA warranty/tech personnel will inspect in order to deem warrantable such products. |
Explanation of Warranty
| All Vision products have an intended purpose, if the product is used outside of that purpose, product will not be warranted and Vision cannot be held responsible for any damage that may occur due to misuse. It is the product users’ responsibility to examine the product on a regular basis to determine the need for service or replacement. Not covered under this warranty are the following: Vision products that have been modified, neglected or poorly maintained. Vision products that are purchased used, not in original packaging, or from an unauthorized dealer or distributor. Vision products that have been damaged in shipping. Vision products that have been used in competition, stunt riding, or for commercial use. This includes bending or breaking components due to the use and abuse of components used for dirt jumping, trials, street or park, downhill and free-riding.
Normal wear to the product. Components may have symptoms of wear in less than two years depending on amount of use, type of use and other conditions. This includes products that have reached the end of their normal life expectancy. For US and Australian customers: any Vision products purchased through unauthorized dealers carry NO WARRANTY and are sold as-is. |
To Obtain Warranty Service
| Eligibility for warranty is determined by FSA warranty/tech personnel. Proof of purchase is required to validate warranty period. Please keep your proof of purchase. Items returned for warranty determination without proof of purchase will be returned at customer’s expense. It is necessary to return the product to FSA for inspection before any replacement under warranty can be deemed. Only FSA or an Authorized Vision Warranty Center may determine if a product is warrantable. If the product is not covered under warranty, all replacement, repair, and shipping costs are responsibility of the customer. At no time may any retailer or distributor make representations of warranty for Vision products without express written permission from FSA. Should a retailer or distributor replace product before consulting FSA, it is at the sole discretion of the retailer or distributor and may not be reimbursed by FSA. Before returning product to FSA, please follow the instructions below to receive a return authorization (RA) number. Consumers: Claims for warranty must be made through the retail location where the product, or bicycle with Vision original equipment (OEM), was purchased. The retail location should contact FSA or the closest Authorized Vision Warranty Center to obtain a RA number. Proof of purchase is required to validate warranty period. Please keep your proof of purchase. Retailers: Contact FSA or an Authorized Vision Warranty Center to obtain an RA (return authorization) number. Send the Vision product with RA number clearly printed on the box; along with a copy of the purchase receipt, or other satisfactory proof of purchase to FSA in the United States. If you are outside of the United States, contact the Authorized Vision Warranty Center closest to your country of residence for warranty determination. A list of Authorized Vision Warranty Centers is posted at www.visiontechusa.com. Any postage, insurance, or shipping costs incurred in sending your product for service are the customer’s responsibility. Once received by FSA or Authorized Vision Warranty Center, the product will be inspected to determine if it is covered by the Vision warranty policy. After receipt and inspection by FSA warranty personnel and deemed warrantable, FSA will perform the necessary repair or replacement. Should there be any cost to the customer, they will be notified prior to any repair being performed. In the case where the product is not covered under warranty, FSA will repair the product at customer’s expense or offers replacement under the “Crash Replacement Policy”. This policy covers a 2 year period following the purchase date of the product. The crash replacement policy offers replacement of damaged, non-warrantable, non-repairable product for a reduced cost. Reduction in price is at sole discretion of warranty center. If the customer declines the crash replacement offer or repair service, the customer will need to cover the cost of returning the product. If the customer declines service or replacement offer and the product is deemed unsafe for use, the product will be returned in an unusable condition to guarantee rider safety. If FSA does not receive an acceptance or decline of service from customer after 90 days from the date offer is made to customer, then the product becomes the property of FSA and may be destroyed. |
Limits of Warranty
| At its sole discretion, FSA agrees to repair or replace products deemed by FSA to be defective as indicated below. FSA reserves the right to replace product with like replacements that may have graphics or finishing different from the original part. If a part defect arises and a valid claim is received within the Warranty Period, at its option, FSA will either (1) repair the defect at no charge, or (2) exchange the product with a product that is new or which is at least functionally equivalent to the original product. FSA may request that you replace defective parts with new or refurbished user-installable parts that FSA provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by FSA, assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes property of the customer and the item replaced becomes property of FSA. To the extent permitted by law, this warranty and remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, statutory, express or implied. As permitted by applicable law, FSA specifically disclaims any and all statutory or implied warranties, including, without limitation, warranties of merchantability, fitness for a particular purpose and warranties against hidden or latent defects. If FSA cannot lawfully disclaim statutory or implied warranties then to the extent permitted by law, all such warranties shall be limited in duration to the duration of this express warranty and to repair or replacement service as determined by FSA in its sole discretion. No Vision reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Except as provided in this warranty and to the extent permitted by law, FSA is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of, or any indirect or consequential loss. For Australian customers: Full Speed Ahead, Inc., 12212 Cyrus Way, Mukilteo, WA 98275-5702, USA hereby provides this Vision limited warranty in Australia. Please contact the retailer you purchased this Vision product from or Cassons Pty. Ltd., Unit 2/25 Wonderland Drive, Eastern Creek, New South Wales, 2766, Australia to make a claim. FSA will either repair or replace your Vision product at its discretion for valid claims. It is the customer’s responsibility for any expenses incurred in making the warranty claim. This warranty is provided as an addition to other rights and remedies as given by laws relating to Vision products. Vision products come with guarantees that cannot be excluded under the Australian Consumer Law. Entitlement is granted to you for replacement or refund due to a major failure and for compensation for any other reasonably predictable loss or damage. Entitlement is also granted to you to have the products fixed or replaced if the products lacks acceptable quality and the deficiency does not amount to a major failure. Except as provided in this warranty and to the extent permitted by law, FSA is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of, or any indirect or consequential loss. |
Limited Warranty
FOR MORE INFORMATION REGARDING THE WARRANTIES PROVIDED BY VITTORIA FOR VITTORIA PRODUCTS PURCHASED THROUGH THE SERVICES, PLEASE SEE OUR RETURNS POLICY.
Returns, Exchanges and Refunds
We want you to be 100% satisfied with your purchase of Vittoria products through the Services. If for any reason you are not completely satisfied with a Vittoria product that you purchased through the Services. Returning new, unused Vittoria products. You may return new, unused Vittoria products at any time for a full refund. New, unused products must be returned in the condition in which you received the products and with the original box and/or packaging, including all manufacturer tags where applicable. Returning used Vittoria products. If you would like to return a used Vittoria product, you must return such product within 30 days of our delivery of such product to you. Used products that are eligible to be returned must not have any damage due to abuse. We will issue a Vittoria on-line credit (issued in the form of credits applied to your Vittoria account) for eligible used products that are returned pursuant to this Return Policy. We do not accept any returns of Vittoria products that are damaged due to abuse. If you believe a product sold by Vittoria has a condition or defect that may make it unsafe, please report your safety concern immediately by contacting us. |
EXTENT OF LIMITED WARRANTY
SR SUNTOUR, INC. (“WARRANTOR”) warrants that each PRODUCT manufactured or furnished by WARRANTOR will be free from defects in material and workmanship for a period of SIX (6) months to TWENTY FOUR (24) months from the date of the first retail purchase of the PRODUCT (“Limited Warranty”), the detail of warranted SR SUNTOUR PRODUCT and its corresponding warranted period is listed as below. The PURCHASER’s sole and exclusive remedy under this Limited Warranty for defects in the PRODUCT shall be the repair or replacement, in WARRANTOR’s sole discretion, of the defective PRODUCT, or components thereof. This Limited Warranty is made by WARRANTOR with only first retail PURCHASER of the PRODUCT and does not extend to any subsequent PURCHASER or any third parties. This Limited Warranty is not transferable.
- Suspension forks, rear shocks, chain wheels, seat posts, gearboxes, and e-bike system (including motor, display, controller, and its components): 2 years.
- Cartridges dampers: 1 year.
Wear parts, such as plastic sleeves, rubber seals, o-rings, or any other parts designated by WARRANTOR: 6 months.
WARRANTOR may, at its discretion, repair or replace defective parts falling outside the warranty period, but such work shall not be deemed to be any admission of liability. This is the only warranty made by WARRANTOR and no employee, agent, or reseller of WARRANTOR is authorized to make any other warranty on behalf of WARRANTOR.
NOT COVERED
This Limited Warranty does not apply to, will be deemed null and void, and WARRANTOR shall have no liability or responsibility in respect of, damages or expenses relating to:
- Accidents, neglect, misuse, abuse, improper use, lack of reasonable or proper maintenance, improper assembly, repairs improperly performed, replacement parts or accessories not conforming to WARRANTOR’s specifications, use exceeding the recommended and permitted limits of the PRODUCT, specified in any manuals or other literature supplied by WARRANTOR, on WARRANTOR’s website, or in accordance with the customs and practices of the bicycling industry, or not following this Limited Warranty procedure set forth herein. The manuals of the PRODUCT can be found online at www.SRSUNTOUR-CYCLING.com;
- Activities such as acrobatics, stunt riding, ramp riding, racing, and/or normal wear or deterioration occasioned by the use of the PRODUCT. Items subject to normal wear or deterioration include but are not limited to:
Oil | Dust seals | Air/oil sealing o-rings | Transmission gears |
Foam rings | Bottom out bumpers | Chain rings | Chain rings |
Bushings | Bearings | Bearing races | Pawls |
Gears | Free hubs | Motors | Batteries |
Corrosion | Piston bands | Rubber moving parts | Motors |
Tools | Cartridges | Stanchion (upper) tubes | |
Rear shock mounting hardware and main seals | Stripped threads/bolts (aluminium, titanium, magnesium or steel) | Fasteners threads and heads |
Any PRODUCT purchased from any entity other than WARRANTOR, WARRANTOR’s OEM (original equipment manufacturer) customers, or WARRANTOR’s authorized retailers;
Cosmetic issues, such as scratches, chips or colour deviations or damage caused in shipping or assembling the PRODUCT;
Any expenses related to the transportation of the PRODUCT to or from an authorized service center, labor costs to remove the PRODUCT from the bicycle, or compensation for loss of use while the PRODUCT is being repaired;
Any damage, cost or expense caused by Act of God;
The serial number of the PRODUCT is altered, erased, defaced or otherwise subject to any tampering; or
Any use of the PRODUCT with a rental or leased bicycle or for any other commercial use.
PROCEDURE
In the event of an alleged defect covered by this Limited Warranty, PURCHASER shall contact the authorized retailer from which PURCHASER purchased the PRODUCT to give specific and detailed notice of any non-conformities or defects regarding the PRODUCT. Alternatively, a warranty claim can be presented via email to below listed customer service accounts, or it can be submitted through the SR SUNTOUR website at www.srsuntour-cycling.com:
Asia, Oceania: [email protected] | Europe, Africa: | North America, North America: [email protected] [email protected] |
France: |
Any warranty claim must include:
- Overall photographs of the PRODUCT, including detailed photographs of the serial number and alleged defect.
- A copy of the proof of purchase.
- A written description of the maintenance history of the PRODUCT, the alleged defect, and an accident associated with this warranty claim.
- PURCHASER’s name, shipping address, phone number, and email.
- Any other information PURCHASER thinks is relevant to this warranty claim.
LIMITATION OF DAMAGESExcept as expressly provided by this Limited Warranty, WARRANTOR SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE USE OR NON-USE OF THE PRODUCT OR A CLAIM UNDER THIS LIMITED WARRANTY, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT OR OTHERWISE. The foregoing statements of warranty are exclusive and in lieu of all other remedies or damages. DISCLAIMER. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL IMPLIED WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OF TRADE, BY STATUTE OR OTHERWISE, IS HEREBY STRICTLY LIMITED TO THE TERM OF THIS WRITTEN WARRANTY. This Limited Warranty shall be the sole and exclusive remedy available to the PURCHASER with respect to this PRODUCT. In the event of any alleged breach of any warranty or any legal action brought by the PURCHASER based on breach of warranty, alleged negligence or other tortious conduct by WARRANTOR, the PURCHASER’S sole and exclusive remedy will be repaired or replaced of defective parts or refund of the purchase price, as stated herein. In no event shall the liability of the WARRANTOR for any matter, cause or thing whatsoever exceed the purchase price of the PRODUCT. APPLICABLE LAWAny and all claims or disputes of whatever nature arising out of or otherwise relating to this Limited Warranty shall be governed by and construed in accordance with the local laws where the said claims arise or the PURCHASER resides. To the extent that the statement of this Limited Warranty is inconsistent with the local law, this Limited Warranty shall be modified to be consistent with such law and certain disclaimers and limitations after the modification of this Limited Warranty statement may apply to the original purchaser automatically. STATEMENTThis Limited Warranty was provided in a variety of languages, in the event of an error or confliction existed or found in its interpretation or translation among varied of languages versions, the English version shall prevail than other languages. |
Any Hayes Bike Group (HBG) product found by the factory to be defective in materials and/or workmanship within 1 year (2 years in European Union countries) from the date of purchase will be repaired or replaced at the option of the manufacturer, free of charge, when received at the factory or authorized distributor locations with proof of purchase, freight prepaid.
Any other warranty claims not included in this statement are void. This includes assembly costs (for instance by the dealer), which shall not be covered by HBG. This warranty does not cover breakage, bending, or damage that may result from crashes or falls.
This warranty does not cover any defects or damage caused by alterations or modification of new HBG products or parts or by normal wear, accidents, improper maintenance, damages caused by the use of parts of different Manufacturers, improper use or abuse of the product, or failure to follow instructions contained in the applicable instruction manual. Any modifications made by the user will render the warranty null and void. The cost of normal maintenance or replacement of service items, which are not defective, shall be paid for by the original purchaser. This warranty is expressly in lieu of all other warranties, and any implied are limited in duration to the same duration as the expressed warranty herein. HBG shall not be liable for any incidental or consequential damages. Customers in countries other than USA should contact their dealer or local HBG Distributor.
Within the legal warranty period (2 years from date of purchase) your dealer will handle all customer complaints due to:
- material defects
- production defects
- workmanship defects
They will send your product in to the Returns Service Department. In the event of a complaint within your warranty period, we will endeavor to repair this article free of charge. If this isn’t possible, the product will be exchanged or replaced. If you would like to have your product returned even if it can’t be repaired, please let your dealer know.
Although the following damages are not covered by your warranty, they can often be repaired for a nominal fee.
Damage due to:
- normal wear and tear
- inappropriate use
- negligence – for example not following the instructions for use
- external influence (human, animal or force majeure)
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). GARMIN DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER LEGAL RIGHTS YOU MAY HAVE UNDER THE LAWS OF YOUR STATE (OR COUNTRY OR PROVINCE). FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR STATE, COUNTRY OR PROVINCE.
| Non-aviation products are warranted to be free from defects in materials or workmanship for 1 year from the date of purchase. Within this period, Garmin® will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. Limited Warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; (v) damage to a product that has been modified or altered without the written permission of Garmin, (vi) damage to a product that has been connected to power and/or data cables that are not supplied by Garmin or damage to a product that has been connected to AC adapters and cables that are not certified by UL (Underwriters Laboratories) and are not labelled as Limited Power Source (LPS). In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country. This product is intended to be used only as a travel aid and must not be used for any purpose requiring precise measurement of direction, distance, location or topography. Garmin makes no warranty as to the accuracy or completeness of map data. Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original 1 year warranty, depending upon which is longer. This Limited Warranty also does not apply to, and Garmin is not responsible for, any degradation in the performance of any Garmin navigation product resulting from its use in proximity to any handset or other device that utilizes a terrestrial broadband network operating on frequencies that are close to the frequencies used by any Global Navigation Satellite System (GNSS) such as the Global Positioning Service (GPS). Use of such devices may impair reception of GNSS signals. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WARRANTIES AND REMEDIES CONTAINED IN THIS LIMITED WARRANTY ARE EXCLUSIVE AND IN LIEU OF, AND GARMIN EXPRESSLY DISCLAIMS, ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY REMEDY OR OTHERWISE. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM STATE TO STATE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL GARMIN BE LIABLE IN A CLAIM FOR BREACH OF WARRANTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Garmin retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. To obtain warranty service, contact your local Garmin-authorized dealer or call Garmin Product Support for shipping instructions and an RMA tracking number. Securely pack the device and a copy of the original sales receipt, which is required as the proof of purchase for warranty repairs. Write the tracking number clearly on the outside of the package. Send the device, freight charges prepaid, to any Garmin warranty service station. Online Auction Purchases: Products purchased through online auctions are not eligible for rebates or other special offers from Garmin warranty coverage. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin will not replace missing components from any package purchased through an online auction. International Purchases: A separate warranty may be provided by international distributors for devices purchased outside the United States depending on the country. If applicable, this warranty is provided by the local in-country distributor and this distributor provides local service for your device. Distributor warranties are only valid in the area of intended distribution. Devices purchased in the United States or Canada must be returned to the Garmin service center in the United Kingdom, the United States, Canada, or Taiwan for service. Aviation Warranty Policy: Certain Garmin Aviation products in certain areas have a longer warranty period and additional terms and conditions. Go to https://www.garmin.com/en-US/legal/aviation-limited-warranty for more details and to see if your product is covered under the Garmin Aviation Warranty Policy. Marine Warranty Policy: Certain Garmin Marine products in certain areas have a longer warranty period and additional terms and conditions. Go to https://www.garmin.com/en-US/legal/marine-warranty-policy for more details and to see if your product is covered under the Garmin Marine Warranty Policy. Australian Purchases: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our Limited Warranty are in addition to other rights and remedies under applicable law in relation to the products. Garmin Australasia, 30 Clay Place, Eastern Creek, NSW 2766, Australia. Phone: 1800 235 822. |
Warranty claims can be made in the event of material and workmanship errors. Excluded from the warranty are batteries, elastic straps, textile chest straps, e.g. Comfortex, wear and tear parts and wear due to commercial use or accidents. If no speed is displayed, this can be due to the transmitter or the computer.
You can make a warranty claim in relation to material and workmanship defects. The warranty does not cover batteries, wear-and-tear parts, wear caused by commercial usage, or accidents. You are only entitled to make a warranty claim if the SIGMA product itself has not been opened without authorization and the receipt of purchase is provided.
Warranty period is: 2.5 year
Saris Cycling Group, Inc (SCG) warrants our product to the original consumer to be free from defects in materials and workmanship. Please retain your sales slip for your records as proof of purchase will be required.
TRAINERS
Home Use | Commercial and Industrial Use | |
Hammer/H2/H3 Indoor Trainer
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Magnus/M2 Indoor Trainer |
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Classic Trainers |
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PowerBeam Pro and PowerSync Trainers |
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PREMIUM ACCESSORIES
MP1 Nfinity Trainer Platform |
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TD1 Trainer Desk |
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ROLLERS AND INDOOR CYCLES
Rollers |
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Indoor Cycles
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Exclusions
The following items are considered wear items are NOT covered under warranty:
- Clutch knob
- L bolt
- RU rollers
- Bolt action bushings
- Trainer feet
- Roller resistance band
- Roller feet
- Mag Plus remote shifter
- Power Supply – Magnus, Hammer
Any product or part thereof found to be defective within the term as set forth above will be replaced without charge provided that: (1) its failure resulted from a defect in material or workmanship and not from normal wear and tear expected in the use of the product; (2) the product was not misused, improperly assembled, improperly maintained or damaged by accident; (3) there was no failure to follow instructions or warnings in Owner's Manual; (4) no alterations or modifications were made; and (5) the product or part is delivered, freight prepaid, to Saris Cycling Group or an authorized service center.
Please call 1-800-783-7257 to obtain return authorization prior to return. SCG reserves the right to inspect any product before issuing a replacement. SCG's only obligation shall be to replace such products or parts that it determines are defective.
Limitations
Saris warrants your product to be free of any defects in material or workmanship. This warranty does not apply to parts that have been worn out through normal use or damaged through misuse, abuse, neglect, accident, or unauthorized modification. Where applicable, incidental and consequential damages are not covered, and there are no other warranties, expressed or implied. This warranty applies to the original owner only. Retain your receipt as proof of purchase.
The foregoing warranties are in lieu of and exclude all other warranties not expressly set forth herein, whether expressed or implied by operation of law or otherwise. Other than as set forth above, SCG makes no warranty, whether express, implied or statutory, with respect to any product, including, but not limited to, warranties of reliability, merchantability fitness for a particular purpose, or those arising from any course of performance, dealing, usage or trade. SCG shall not be liable for incidental or consequential losses, damages or expenses in connection with its products. SCG's liability hereunder is expressly limited to the replacement of goods not complying with this warranty or, at SCG's election, to the repayment of an amount of the purchase price of the product in question. Some states do not permit the exclusion or limitation of implied warranties or incidental or consequential damages, so the preceding limitations and exclusions may not apply to you.
Lifetime warranty available in North America only.
Recommended Maintenance
- Remove the bicycle from the trainer when not in use.
- Inspect the trainer parts on a regular basis.
- Keep clean with a dry cloth. Do not use cleaning supplies on this unit.
- Unplug unit when not in use when applicable.
LOOK Cycle, through its network of authorized dealers and distributors in the country in which the product was purchased, guarantees its products against nonconformities and hidden defects for a period of two (2) years from the original date of purchase, to the original owner. The warranty applies only if the product was assembled by an authorized LOOK retailer and according to the instructions provided, and if the bicycle has been maintained according to our recommendations and used properly. This limited warranty does not apply to normal wear and tear* and to parts that have been restored or subject to repairs or improper modification or any damage caused by an accident, abusive or inappropriate use, or a lack of due diligence. Uses deemed inappropriate that would void the warranty, include spinning (stationary bicycle), jumping, stunt riding, extreme cycling, and any similar activities. The intensive use of a bicycle on a home-trainer can damage the rear triangle because it is firmly fixed to the trainer via the rear quick release. The only appeal within the limits of the LOOK limited warranty, or any implied warranty, is limited to the repair or exchange, at the sole discretion of LOOK, of all or part of the product concerned. Under no circumstances, can LOOK and its representatives or distributors be held responsible for any direct or consecutive damage, nor for any product shipping or transport costs, whether the claim is based on the contract, the warranty, a negligence or a product liability claim, including, without limitation, loss or damage to property other than the guaranteed product itself, the loss of use of the property, or any other financial loss. Regardless of the cause, neither LOOK, nor any representative or distributor, can be considered liable for any financial contribution or compensation for a product. The rights allocated by the warranty and associated benefits cannot be transferred or transmitted. LOOK’s obligations under any warranty are limited, according to the wider acceptance of the law, to those specified in this LOOK limited warranty. This guarantee does not apply to « Special Race Service » products and/or purchased by professional or amateur teams, professional athletes, clubs, and/or via any rental program, and this exception will be enforced even if the product is new. The warranty is void if the product:
Any components, other than LOOK branded components that are mounted on our bicycles, are subject to the same legal requirements of the warranty. Any warranty claims of one of the components must be made through the concerned manufacturer or distributor. LOOK and its representatives or distributors cannot be held responsible for damages under any circumstances, direct or indirect, of a product not designed, manufactured and market¬ed by LOOK. *The following parts are considered to sustain wear and tear from normal use: Bearings (bottom bracket, headset, hubs), housing, cables, tires, tubulars, tubes, rim strips, rim brake or disc brake pads, chains, chainrings, cassettes, saddles. |
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PRODUCT SUPPORT
Despite all the care taken in our manufacturing process, products occasionally find their way into the retail market that do not meet our standards. If you suspect a defect or if a repair is required, please contact your local authorized LOOK dealer. All LOOK authorized retailers, whether a physical brick and mortar store or an online retailer, are qualified to review the issue and contact us to help with your technical or warranty needs. They will require you to bring or ship them the suspected or defective product accompanied by the sales receipt, and for you to explain the defect or damage.
WARRANTY SUBMISSION
If your LOOK branded product has failed under normal, intended use, within its subscribed warranty coverage period please contact or visit any LOOK dealer to start the claim process.
You will need to provide proof of purchase from an authorized North American LOOK retailer for the claim to be considered. Look’s commercial warranty does not transfer to second hand owners or apply to goods purchased through unauthorized resellers or without proof of purchase.
EXTENDED PEDAL WARRANTY
LOOK’s dedication to the quality and reliability of our pedals allows us, through authorized representatives and dealers, to propose an extended warranty to you under specific conditions outlined below.
CONDITIONS
To validate the one-year extended warranty, the pedals must be registered within a strict deadline of 30 days from the date of purchase. The registration form must be filled in and submitted correctly. This offer only applies to pedals manufactured by LOOK after July 1st, 2018.
COVERAGE
This one-year extended warranty is only valid for the initial purchaser and is non-transferable. In the context of the one-year extended warranty, LOOK is limited to the repair or replacement, at the sole discretion of LOOK, of all or part of the product concerned.
CONTACT
Main line: 941.896.2080
General Questions or Dealer Inquiries: [email protected]
Warranty Service: [email protected]
Technical Service: [email protected]
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